Terms & Conditions

Please read carefully

BabyCare Scanning aim to provide the highest level of service possible. We only employ sonographers that have undergone rigorous training. If you have any concerns or wish to bring anything to our attention please do so using the email or telephone number provided on the contact page.

Rescans

While we always endeavour to provide you with the best quality 2D, 3D and 4D images there are several factors which can affect ultrasound image quality such as:

  • Position of baby
  • Position of placenta
  • Increased maternal BMI/adipose tissue
  • Amount of amniotic fluid surrounding baby
  • Later than 33 weeks gestation

If we feel image quality can be improved by re-scanning at a later date one rescan appointment will be offered free of charge.

We cannot be held responsible and cannot offer refunds for poor quality images which are beyond our control. Our professional opinion is final.

Gender Determination

We always aim to provide as accurate determination of baby’s gender as possible. BabyCare Scanning have an impeccable accuracy rate. However, 100% accuracy cannot be guaranteed. BabyCare Scanning accept no liability in the event of incorrect gender identification.

Abnormalities

BabyCare Scans are not intended to replace your NHS scans. We strongly advise that you attend for your routine NHS booking and anomaly scans and any other scans that are recommended by your healthcare provider.

BabyCare Scanning provide souvenir scans. The purpose of your scan with us is non-diagnostic. We will not routinely look for abnormalities but during the course of your scan we may find some variation from normal. We will inform you and your midwife if this is the case and give you a written report to take away. We cannot be held responsible for failure to diagnose or misdiagnosis of any abnormalities.

A basic well-being check of baby will be performed during your scan (check for heartbeat and movements and where applicable an assessment of growth).

Booking

Our online booking system is our preferred method of booking and we encourage booking through this system where possible. We can accept bookings via phone or email if necessary.

All scans must be paid for in full before the scan commences. Gift extras can be purchased at any time.

Video Clip and Image Usage

All images provided by BabyCare Scanning are souvenir images, they are not diagnostic images. Video clips and DVD recordings are for personal entertainment purposes only. You have permission to use these souvenir images and recordings providing they are for entertainment and home use only and not for medical reference. BabyCare Scanning will not retain any record of these souvenir images.

During your appointment

We do not allow personal photography or videography during your scan. To ensure the safety of all during the Covid-19 crisis, we are only allowing only one guest to accompany you at your scan. When normal circumstances resume, you are welcome to bring additional guests. We have seating for 4 guests in our scan room.

We strive to ensure scans are carried out at their allotted time but babies can be unpredictable and we sometimes run a little late. Appointment times cannot be guaranteed.

We reserve the right to cancel your appointment if you arrive more than 15 minutes late.

You will be asked to agree and sign these terms and conditions before your scan commences.

No food or drink allowed in the clinic.

Couldn’t be happier with this service and would 100% recommend.

Chloe Griffiths Elgin, Moray

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Highly Qualified Staff High Performance Scans

Our trained medical sonographers are devoted to their work and every session is tailored to ensure you’ll learn as much about your baby — and SEE as much of your baby — as possible.

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